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As we are at the mercy of wild animals in their natural habitat it is impossible to predict what we will see on any given day. The most common whale sightings are the humpback whale. In addition to this we may see southern right or minke whales, common and/or bottlenose dolphins, penguins, fur seals and sea birds a plenty. We've always got a keen eye out for Migaloo too!

The whales don't seem to have a preference for the morning or afternoon, therefore you are just as likely to see whales and more on either trip.

Whales are wild animals and can be unpredictable. Your captain and crew will do their best to find you an exciting whale experience. However, sometimes the whales have other plans.

Although we cannot guarantee the presence of whales on every whale watch, we can offer the next best thing – the Whale Guarantee.

In the unlikely event that whales aren't sighted during your whale watch, we will offer you the opportunity to return during the current whale season…for free! If a whale watch guarantee is given for a trip, we will reschedule your trip at a time that suits you, booked directly through our office.

The whale watching experience's operates rain or shine! We recognize that many passengers are visiting Sydney for a brief time and rebooking to accommodate sunny weather may not always be an option. We recommend checking the weather forecast in the days prior to your reservation to ensure weather-appropriate attire.

(Note: Remember that offshore weather conditions can be different than those experienced within the harbour. It is frequently colder and windier offshore)

Additionally, the vessel is designed to accommodate all weather. We have indoor and outdoor decks for passenger convenience and comfort.

In the unlikely event that sea conditions are deemed too rough for a whale watching adventure, the whale-watching trip may be cancelled. For the comfort and safety of our passengers, We will re-book your whale watching cruise to a different day.

We want our passengers to have the best whale watching experience possible. If you are concerned about seasickness while on board a whale watching cruise, if you have experienced motion sickness in the past, or you're just not sure, we recommend taking precautions prior to boarding. We advise passengers to consider the following:

1. Take medication if susceptible to motion sickness – these can be purchased at any pharmacy.
(Note: Make sure to follow medication instructions, some medications require a few hours to become effective)
2. Enjoy a light meal prior to the trip or wait to eat until afterwards – heavy foods can be uncomfortable on the high seas.

(Note: Bringing meals on board is unadvisable; eating during a swell can cause nausea, and the rocking boat can make eating unmanageable and messy)
We also offer ginger tablets onboard, which act as a natural stomach settler if nausea occurs. However, onboard tablets should not be solely considered for seasickness prevention, as they do not prevent or treat seasickness.

The vessel has 6 restrooms onboard for passenger convenience, including an accessible restroom for passengers requiring a little more space. All toilets are equipped with electric hand dryers and have a water-conservation flush feature, allowing passengers to help us conserve water and waste when possible.

(Note: If feeling nauseous, DO NOT go to the restrooms. The marine plumbing is not equipped to handle this. Additionally, these rooms are small and enclosed, which can intensify the feeling of seasickness. It is best to remain outside near a boat railing).

The first level of the vessel is wheelchair accessible. Our boarding ramp and doorways permit the width of a traditional wheelchair/scooter. The crew will work with passengers to determine the best boarding method and viewing location for the whale watch. The crew's primary priorities are passenger safety and comfort.

We recommend passengers with limited mobility remain on the first level where the vessel is most stable. The upper floors of the vessel feel “the motion of the ocean” more than the first level.

We ask that all passengers arrive 10-15 minutes prior to the listed departure time specified on your ticket. We recommend allowing extra time to account for unexpected traffic or public transportation delays. Unfortunately, we cannot wait for late passengers due to wharf reservation restrictions.

For the safety of the vessel and its passengers, there is no smoking permitted on any of the  Cruising vessels. This includes the use of e-cigarettes and other lit tobacco products. We thank you for your understanding and cooperation.